Hi, my name is Fiona McCormack and I’m Victoria’s Victims of Crime Commissioner. Fiona McCormack, Victims of Crime Commissioner (Victoria)

Here is some information about what my office does

If you’ve had an experience with the police or a prosecution or victims’ service that was disrespectful or unhelpful, you can contact my office to let me know about it. 

My job is to be informed about the experiences of victims of crime. This means to listen to, respect and learn from a diverse range of victims about how they have been treated by various services within the justice system. This will enable me to gather information about ways in which the justice system can be improved to better service and support victims of crime. 

I can receive complaints about the way victims have been treated by Victoria Police, prosecutions or victims’ services.

I can also conduct inquiries into aspects of the system that negatively affect victims of crime and give advice to government on how things can be improved.

It’s important to know that there are some things I cannot help with. For example, I don’t have the power to change or influence a decision by the prosecution or from a court outcome. My team can’t provide you with legal advice.

Here is some background info on me

I took up the role of Victoria’s Victims of Crime Commissioner in July 2019.

I have a long history of advocating for victims. I led Domestic Violence Victoria, the peak body for family violence services in Victoria, for 14 years. During that time, I was responsible for giving advice to government and other agencies on how services and systems could be improved for family violence victims. I worked to give a voice to victims and survivors, both in the media and in the community, to help others understand victims’ experiences.

I have a background in community development, education, leadership and change which I want to utilise to ensure government, services and the justice system understands, and better responds to, the needs of victims. 

As the Victims of Crime Commissioner, first and foremost I want to listen to victims’ experiences and learn from them.

I am particularly passionate about improving responses to those who experience additional barriers when interacting with the justice system.

I’m really honoured to be entrusted with the responsibility of being a voice for people who've become victims of crime and I want to do everything I can to ensure the justice system in Victoria is respectful of victims' experiences and their voices.