Have a read of our How we can help page to find out if your complaint is ready for us to consider.

If it is, you can ask us to review your complaint by calling or emailing us at enquiries@vocc.vic.gov.au (External link)

Call us on 1800 010 017 between 9am and 5pm on business days

You will be asked to confirm your complaint in writing. We can help you do that.